Statflo - Company Profile | Vettery


Statflo


The most compliant one-to-one customer outreach platform for front-line staff in regulated industries (ex: telecom, banking, automotive, etc.).

Headquarters
Toronto, Ontario
Size
11-50 Employees
Ownership
$12,500,000 total investment
Industry
Analytics, Consumer Mobile, Enterprise Software

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Description

Statflo provides a one-to-one outreach platform for front-line staff in retail to build authentic relationships and increase sales with their customers. Statflo’s proprietary platform is deployed in thousands of stores in North America. Statflo is committed to its team and invests in great people to build a great product and a great company.

What we do:

- Engage retail staff by providing an intuitive workflow and holistic customer lifecycle and outreach strategy that allows retail sales reps to reach out to customers directly.

- Enable stores to stay in touch with local prospects and current customers using 1:1 conversations via messaging or phone.

- Motivates and empowers teams by connecting the dots between the outreach they do and the return they get, demonstrating that with the proper coaching and messaging they can have an incredible 10% increase in same-store sales.

Why it matters:

- Millions of retail workers are handed a broom or they’re left unsupervised and resort to keeping up with their Snap streaks during the 8 hours they are idle each week. We challenge this status quo by empowering them to increase sales themselves and ultimately make more money

- Millions of customers of wireless carriers and technology retailers want a better customer experience that is personal, proactive and timely.

- Customers and retail reps want to engage via messaging. 89% of shoppers want two-way conversations with brands and local businesses, via messaging and 83% of shoppers say they expect regular communication about their past purchases. Similarly, retail reps are uncomfortable with “cold calls” and prefer to start conversations in a medium that is more natural for them.

Benefits & perks

Financial & retirement
Family & parenting
Professional support
Company-wide hackathons, dedicated learning paths for each individual, formal training budgets and programs as well as informal mentorship and growth opportunities.
Health & insurance
Wellness
Wellness programs and initiatives
Vacation & time off
Other
Cultural events and programs include monthly outings, team lunch-and-learns, quarterly all-hands, an annual holiday party, discounted lunches, established values that govern employee interactions, open space for games including ping pong

Office locations

Toronto, Ontario

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